About Us
Hello! I'm Jaclyn Ellert-Burns, founder of Luxury Resale Concierge.
LRC has born out of the love for giving designer items a second life. Growing up in South Africa, I would look forward to trips "overseas" where both luxury fashion and high street finds were coveted treasures. I quickly learned to appreciate the craftsmanship, history and unique stories behind each piece. The passion stayed with me, and after 18 years of working with large corporate fashion brands and retailers, it eventually led to the creation of Luxury Resale Concierge - a digital space where timeless designer items are curated, authenticated and rehired with care.
Signature Service
At Luxury Resale Concierge, we reimagine what luxury resale should feel like. Not just listings on a website, but a private, boutique-level experience brought directly to you. Our signature service, Virtual Private Viewings, sets us apart. Buyers can book a one-to-one appointment and view pieces in real time, seeing every detail and asking questions as though they were in a private showroom. It’s an experience no other resale store offers, designed to build confidence and mirror the exclusivity of luxury retail.
Resale, Redefined
For consignors, we act as a true concierge; discreetly collecting, professionally presenting, and strategically pricing each piece for maximum value. From a Hermès Birkin to a pair of Chanel pumps, every item is handled with the same care and expertise you’d expect from a luxury house.
Beyond resale, our services extend into wardrobe overhauls, personal styling, and shopping, making LRC not just a platform but a trusted partner in your style journey.
This is where resale meets boutique service: exclusive, personal, transparent, and designed for the future of fashion.